What should an Indian law firm look for in case management software?

Per-user pricing is the hidden cost

Most legal software in India is priced per user per month, commonly between ₹5,000 and ₹10,000 at the higher tiers, with basic tools starting near ₹1,000. That model is fine for a two-person chamber and punishing for a firm of eight, because the bill grows every time you hire — including for the junior who only needs to check a hearing date.

Per-firm pricing inverts that. Ask any vendor to quote the cost of your practice at its current size and at double, then compare the two numbers rather than the headline price.

What matters in Indian practice specifically

Court digitisation is pushing more of this online, which makes the reminder question more important rather than less: the more sources a date can arrive from, the easier it is for one to be missed.

• District and High Court workflows, not a US or UK matter model
• Court diary with reminders that fire days before a date, not on it
• GST-compliant invoicing if you bill clients formally
• Data protection obligations under the DPDP Act 2023
• Mobile access, since dates get checked at court rather than at a desk

Where WakilFlow fits, and where it does not

WakilFlow is priced per firm rather than per user, so headcount does not change the bill. Hearings are recorded against the case and reminder emails are dispatched automatically ahead of the date by a scheduled job, rather than depending on anyone to set them. Each firm is an isolated workspace with role-based access, and Android and iOS apps run against the same data as the web app.

To be straightforward about the gaps: WakilFlow does not currently issue GST-compliant invoices, and it does not integrate with eCourts or pull CNR-based case status. It tracks fees, payments and outstanding balances, but a firm that needs formal GST invoicing today will need to handle that separately. It was built for practice in Nepal, so its court-level presets reflect Nepali courts.

Whether that trade is worth making depends on your practice. If your pain is scattered case files and missed dates, it fits. If your pain is statutory billing, it does not yet.

Frequently asked questions

Does WakilFlow support GST invoicing?

Not currently. It records fees, payments and outstanding balances, but does not generate GST-compliant tax invoices. Firms needing statutory invoicing today should plan to handle that in separate accounting software.

Does it integrate with eCourts or CNR case status?

No. Hearing dates and case details are entered and maintained by the firm rather than pulled from a court system.

Is it priced per user?

No. Plans are per firm, so adding team members does not increase the bill. Pricing is published in Nepali rupees.

Can an Indian firm use software hosted outside India?

That is a question for your own compliance position under the DPDP Act 2023. Ask any vendor where data is stored and what their transfer position is before committing client files.